Home>Discussions>KITCHENS>Hate my new counter tops - need another opinion
16 posts / 0 new
Last post
LtlLori
Hate my new counter tops - need another opinion
LtlLori

We're going through a kitchen renovation and just had our counters installed... And I hate them. I don't think they did a good job of matching the pieces. One is not only darker but the veining is very different from the other piece. Our contractor claims he visited the shop and they are from the same slab. Would love some honest opinions on what you all think. Is this bad enough to pay out of pocket to get new counters installed?

photos/109912348362485079852/albums/6082083455096363601?authkey=CNr1-MnqvNeHbQ

jsusan
Re: Hate my new counter tops - need another opinion
jsusan

Engineered quartz is predictable in appearance and you can visit granite and stone showrooms to see large remnants of the quartz. You can even find quartz that looks like granite or even marble. I am so sorry to hear of your experience. Perhaps you will get used to the look.

dj1
Re: Hate my new counter tops - need another opinion
dj1

Terrible job. Not only the cut is in the wrong place, the pieces don't even match. Granite would have been a much better choice.

Have you paid in full?

jsusan
Re: Hate my new counter tops - need another opinion
jsusan

Is that granite?
I would also be unhappy. The product looks beautiful but the installation is questionable.

Your cabinets are gorgeous.

Don't let this go with the installer or the fabricator.

Can you appeal to BBB?

Benjamin
Re: Hate my new counter tops - need another opinion
Benjamin

With that much veining you are always going to see the seam but they didnt do a very good job on the seam the epoxy looks wide. And i would bet if they flipped the straight run around end for end the color would match better. I would try to get some money back but i would bet in a month or so you wont notice it any more not worth getting new ones to me

LtlLori
Re: Hate my new counter tops - need another opinion
LtlLori

Thanks all for your feedback. Our GC is going to go back to the fabricator to see what our options are. Any thoughts on where the seam should be? Honestly could live with the location of the seam and even the width if the color match was better. But our GC was surprised to hear that we weren't happy with that. Seems like that's where he typically advises it to be. I've seen a 45 degree angle to the corner and some that are much closer to the corner. I feel like this is an awkward distance from the corner.

dj1
Re: Hate my new counter tops - need another opinion
dj1

Seams are usually in the middle of the sink, at the ends of runs or at the 45 degree point. They are also much tighter than your seam.

I'm really surprised your GC doesn't see anything wrong with this counter top. Maybe a new pair of glasses should help.

ed21
Re: Hate my new counter tops - need another opinion
ed21

The GC sees the seam just fine. It's his profit that he can't see anymore.

ordjen
Re: Hate my new counter tops - need another opinion
ordjen

You are not going to get perfection from a natural stone. The pattern and veining is random, even from the same place in the quarry and the same slab. You might argue that the position of the joint could have be better placed. It is also possible to "full sheet" natural stone to avoid seams, but the price would go through the roof.

I personally went with Silestone on my new countertops and couldn't be happier. Seams are nerely invisible and the product maintenance free and almost indistructable.

Sombreuil_mongrel
Re: Hate my new counter tops - need another opinion
Sombreuil_mongrel

The fabricators who have CNC equipment are now using a curved joint at the inside corners that help disguise it, but that would not have helped in your case because of the very distinct veining and difference in color. I think a trip to the shop on the day they cut it would have shown the problems up pretty readily, but that ship long since sailed. Given your slab, this may have been the least-worst option; the only way to make it better would have been to buy 2 slabs and use the matching sections.
Casey

Mastercarpentry
Re: Hate my new counter tops - need another opinion
Mastercarpentry
ordjen wrote:

You are not going to get perfection from a natural stone. The pattern and veining is random, even from the same place in the quarry and the same slab

While this is true, a good craftsman does whatever they can ot match patterns and grains for best appearance. Much the same as I match two pieces of wood for stain-grade moldings to best hide the joint.

Most folks see a job, they lay it out for ease in doing the work or efficiency in the use of materials, but that's not always the best way. If the match was going to be very bad, the cutting shop should have gotten your OK before proceeding but it's too late for that now. Opinions on acceptability of appearance are going to be all over the map and debatable but anyone can always strive for the best appearance and everyone always should.

Phil

Pages

Sponsored Stories

TV Listings

Find TV listings for - saboteamos.info and Ask - saboteamos.info in your area.