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A. Spruce
Work Ethic

In our line of business you've got to have a good work ethic. My motto is, "a great day is not setting your clothes on fire. A good day you only do it once. Today was okay.

A. Spruce
Re: Work Ethic

Every time a bird sh*ts on my truck, I eat a big plate of scrambled eggs out on the front porch to show them what I'm capable of!

HoustonRemodeler
Re: Work Ethic

We often tell our customers, "There is nothing that cannot be achieved with our skills and your money"

HoustonRemodeler
Re: Work Ethic

Why are some folks shocked when they learn a contractors' first aide kit consists of a Burger King napkin and a roll of duct tape.

A. Spruce
Re: Work Ethic
HoustonRemodeler wrote:

We often tell our customers, "There is nothing that cannot be achieved with our skills and your money"

How true, how true. The hardest part of most jobs is getting the client to tell you what it is the WANT, instead of what they think they can afford. There is a big difference between the two.

A. Spruce
Re: Work Ethic

Another of my favorites is, "it usually all works out in the end, though, sometimes it's hard to watch."

And, nothing gets the homeowners attention faster than hearing you whisper "oops". :p;)

ed21
Re: Work Ethic

So if today wasn't a great day, what caught fire?
Or how many times did you have to do something beyond the one it should have take.
I have those days too although I seldom, well only once, caught on fire.

A. Spruce
Re: Work Ethic
ed21 wrote:

So if today wasn't a great day, what caught fire?
Or how many times did you have to do something beyond the one it should have take.
I have those days too although I seldom, well only once, caught on fire.

I rarely ever have to do things twice, by design. On the rare occasion, a random brain fart has occurred that caused a little reevaluation of something or other, though.

I did have a truck catch fire on me once, that was exciting! Luckily I was able to put it out before it became a problem. The wiring harness on the alternator shorted out and caught fire, a nearby hose handled the flames just fine. This could be why I don't like Fords! :p:cool:

dj1
Re: Work Ethic

How many times we've heard customers lament: "We have Champagne taste with Beer budget"?

dj1
Re: Work Ethic

"This could be why I don't like Fords!"

The last Ford I've bought was a 1986 Taurus (as Ford used to say: Millions sold), which chewed up belts. 3 in 25,000 miles, belts which were supposed to go 100,000 miles.

Ford could not tell me what was wrong, for months. Bunch of morons. They installed a 4th belt and hinted to me not to come back.

I spent hours looking into the engine compartment, finally noticed that one pump pulley was 1/2" off the rest of them. Had my mechanic re-align it and problem solved. No more Fords, ever.

A. Spruce
Re: Work Ethic
dj1 wrote:

How many times we've heard customers lament: "We have Champagne taste with Beer budget"?

I don't think I've ever come across a case where this is true. It is our job as contractors to educate people, to draw out of them what their true wants/desires are, then provide them with various options and allow them to pick the route they want to go at an expense level they are comfortable with. I've done this for my entire career as a licensed GC, and I can't think of one client who was displeased with what they got for what they paid. Most of them couldn't believe they could actually have, or close to it, what they truly wanted.

For me, it has never been about the money or trying to up sell a project, it is 100% trying to provide the client with what they want, because a happy client is a return client, and they make the work day go by much easier.:cool:

dj1 wrote:

No more Fords, ever.

In the early days, my family had a little of everything, Ford, Dodge, IH, then, when I was around 14, my father came home with a GMC, and that is all we had from that point forward. I'll admit, I don't really care for Fords, but I don't really have anything against them either, it sure is fun to tease people about what they drive though!

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